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When Accessing The Manufacturing Execution System (MES) And The Install Base (IB) Applications Simultaneously, There Are Intermittent Errors (Doc ID 2502182.1)

Last updated on FEBRUARY 08, 2021

Applies to:

Oracle MES for Discrete Manufacturing - Version 12.1.3 to 12.2.8 [Release 12.1 to 12.2]
Oracle Installed Base - Version 12.1.3 to 12.2.8 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to view discrete jobs using the MES Supervisor Workbench's Dashboard, the following error occurs.

ERROR

The requested page contains stale data. .....SearchJobsAM.JobOpsV0....
Sometimes it hangs without error



STEPS

The issue can be reproduced at will with the following steps:
Cycle between IB and MES (back and forth)
Then
1. Responsibility = MES Supervisor
2. Dashboard Tab
3. Query job name DO
4. Many Jobs appear. Choose a Job Name
5. Three Job Operations appear, Choose one of the operations

Cause

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In this Document
Symptoms
Cause
Solution
References


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