My Oracle Support Banner

Paymetric rejects transactions with message: Exception Thrown In The BEP Cartridge Servlet. (Doc ID 2502366.1)

Last updated on APRIL 25, 2023

Applies to:

Oracle Payments - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Oracle Payments has been integrated with Paymetric Payment System.

The following profile options have been properly set:

Paymetric payment system rejects authorization and settlement transactions with the following error messages.

 

ERROR from Automatic Receipts/Remittances Execution Report:

    IBY_0005: Payment system specific error. Check payment system error code or payment system error message for more information. (IBY_0005)

 

ERROR from Submit Offline Transaction program logs:

  RESPONSE
  Status : 0005 - BEP returned error
  Error Code :
  Error Msg : Exception thrown in the BEP cartridge servlet.

 

ERROR from iby.log file:

   OapfVendErrmsg: Exception thrown in the BEP cartridge servlet.



STEPS

The issue can be reproduced at will with the following steps:


A. For Authorization transactions:
1. Login as Oracle Receivables User
2. Run Automatic Receipts/Remittances program

 

B. For Settlement transactions:
1.Login to Funds Capture Process Manager
2 Requests>Run Submit Offline Transactions concurrent program


 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.