Paymetric rejects transactions with message: Exception Thrown In The BEP Cartridge Servlet. (Doc ID 2502366.1)

Last updated on OCTOBER 06, 2022

Applies to:

Symptoms

Oracle Payments has been integrated with Paymetric Payment System.

The following profile options have been properly set:

• IBY: Network Timeout  (suggested value: 180000 which is equivalent to 3 minutes)
• "ICX: Oracle Payment Server URL" same as "IBY: ECAPP URL"  (pointing to current location of Oracle Payments engine)

Paymetric payment system rejects authorization and settlement transactions with the following error messages.

ERROR from Automatic Receipts/Remittances Execution Report:

    IBY_0005: Payment system specific error. Check payment system error code or payment system error message for more information. (IBY_0005)

ERROR from Submit Offline Transaction program logs:

  RESPONSE
  Status : 0005 - BEP returned error
  Error Code :
  Error Msg : Exception thrown in the BEP cartridge servlet.

ERROR from iby.log file:

   OapfVendErrmsg: Exception thrown in the BEP cartridge servlet.

STEPS

The issue can be reproduced at will with the following steps:

A. For Authorization transactions:
1. Login as Oracle Receivables User
2. Run Automatic Receipts/Remittances program

B. For Settlement transactions:
1.Login to Funds Capture Process Manager
2 Requests>Run Submit Offline Transactions concurrent program

Cause

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