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UPK: Red Background Of Screenshots Taken After Recording Topics (Doc ID 2502639.1)

Last updated on OCTOBER 14, 2019

Applies to:

User Productivity Kit - Version 12.1.0.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.4 version, General issues with UPK Developer

ACTUAL BEHAVIOR
---------------
All recording frame screenshots have red background using Windows 10.

EXPECTED BEHAVIOR
-----------------------
Frame screenshots should display normally

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. select recorded content
2. click Preview
3. see frames with red background

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the frames rendered properly

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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