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Clarification regarding Amount Displayed in View Cost Details Page from Service Request form for Labor Charge Line . (Doc ID 2502932.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Teleservice - Version 12.2.7 and later
Information in this document applies to any platform.


Observe that charges amount submitted for Labor item to Order Management is different from the amount in View cost details. Is this intended ?


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