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Applicant Rejection e-mail Is Not Sent Or Subject Missing Candidate Name (Doc ID 2503073.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iRecruitment - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP9 version, Application Status Changes

ACTUAL BEHAVIOR
After applied <Patch 28105993>, when an individual Application Status is changed to Terminated with an Effective Date in the Past, notification is not sent to Applicant. Also a notification going out to the
Recruiter as well as Hiring Manager - but this has a blank name in the subject and body when an individual profile is updated


EXPECTED BEHAVIOR
Rejection notification must be sent to the Applicant, Recruiter as well as Hiring Manager and need to have correct candidate name in Subject 

STEPS
The issue can be reproduced at will with the following steps:
1. External candidates are applying for a vacancy
2. Recruiter change the application status for that applicant and vacancy to "Terminate Application" (individual candidate update) with effective date in the past
3. A notification is sent to recruiter but subject is not populated with candidate name ("The application status of &IRC_CAND_FULL_NAME for vacancy &IRC_VACANCY_NAME is changed").
4. No notification is sent to candidate!



Changes

 Applied <patch 28105993>

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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