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ORA 20004 No Matching Zone Tree Was Found. (Doc ID 2503148.1)

Last updated on APRIL 21, 2020

Applies to:

Oracle Receivables - Version 12.2 and later
Oracle E-Business Tax - Version 12.1 and later
Oracle Order Management - Version 12.2.9 to 12.2.9 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Customers Module

When attempting to create an invoice

ERROR
-----------------------
ORA- 20004 : No matching zone tree was found . Address supply: Pristina


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Receivables Manager > Transactions > Transactions
ORA- 20004 : No matching zone tree was found . Address supply: Pristina

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, an invoice can not be created.

Cause

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In this Document
Symptoms
Cause
Solution


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