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E-Business Suite Framework Users Receive Error Dialog Box Titled 'Message from webpage' with message 'Work in progress' After CPU / Security Patches (28840561, 28884056, etc) (Doc ID 2503760.1)

Last updated on JULY 02, 2019

Applies to:

Oracle Applications Framework - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Oracle Application Object Library - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Oracle Applications Manager - Version 12.1.3 to 12.2 [Release 12.1 to 12.2Cloud]
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Applications Framework, OA Framework related issues

After applying CPU / Security Patches  (28840561,  28884056, etc), users are receiving error in dialog box titled 'Message from webpage' with message 'Work in progress' during navigation in the html oa framework based pages. This can occur in Technology products (Applications Manager, etc) or functional products.

If users click ok, the navigation will proceed.

 

The issue can occur in any functional application product modules which use OA Framework technology (iStore, iSupport, etc), and the below solution applies to these functional products as well.

 

Other patches which can result in the issue after they are applied include:
     29224724:12.2.0 - ORACLE APPLICATIONS RELEASE 12.2: CPU PATCH FOR APR 2019
     28840562:12.2.0 - ORACLE APPLICATIONS RELEASE 12.2: CPU PATCH FOR JAN 2019

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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