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R12: Ebtax: Unable to Validate Invoice Unexpected Error Occurred During Tax Calculation The System Cannot Prorate Tax Amount (Doc ID 2503889.1)

Last updated on AUGUST 23, 2021

Applies to:

Oracle Payables - Version 12.1.3 and later
Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, EB Tax

When attempting to validate the invoice the following error occurs.

Unexpected error occurred during Tax Calculation.
Exception:The system cannot prorate this tax amount because the header level control tax amount is not equal to 0,but the total calculated tax amount for this transaction is 0.
Please contact your tax manager.
Please correct the problem or contact your System Administrator.

The issue can be reproduced at will with the following steps:
1. Navigate to Payables Manager
2. Invoices -> Entry -> Invoices
3. Actions Tab -> Validate the invoice

Due to this issue, users cannot validate the invoice.


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