UPK: After Applying ESP4 and Launching RecordIt! Error: Unexpectedly Terminated
(Doc ID 2504103.1)
Last updated on OCTOBER 03, 2023
Applies to:
User Productivity Kit - Version 12.1.0.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.0.4 version, Client
Error
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Record It! encountered a critical error and must be restarted. Exiting will close the application.
If possible, Record It! will ask to save your work.
System.UnauthorizedAccessException: Access to the registry key 'HKEY_CURRENT_USER\Software\Oracle\UPK\Record It!' is denied.
at RecordIt.MyRegistry.GetEntryFromRegistryAsString(String regEntryName, String defValue)
at RecordIt.RecordIt..ctor()
STEPS
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The issue can be reproduced at will with the following steps:
1. Launch UPK RecordIt! client
2. Error message occurs
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |