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Error "This user is not defined as a resource" Creating Proposal From Opportunity (Doc ID 2504466.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Proposals - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.2.5 version, Sales Opportunities > Proposals

When trying to generate a proposal in Oracle Sales from Opportunities, it is giving an error message for a particular customer.
For other customers it is being created. This is happening post upgrade project from 11i to R12.
 

ERROR
-----------------------

Error: This user is not defined as a resource. Please contact your system administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Sales User
2. Navigate to: Sales Dashboard > Opportunities > Select Opportunity for Customer: NV Energy > Update Opportunity > Create Proposal >
3. Error message is received
  Note: this works for other customers


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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