Order On Hold receives error Credit Checking Package API Error
(Doc ID 2504536.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Credit Management - Version 12.2.6 and later
Information in this document applies to any platform.
Symptoms
On : 12.2.6 version, Public Credit Management APIs
When attempting to create a case folder
ERROR
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Credit checking package API error
STEPS
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The issue can be reproduced at will with the following steps:
When an order is processed and booked, and the order is placed on hold, receive error Credit checking package API error. This occurs intermittently.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create case folder some cases
Changes
Cause
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In this Document
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