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Order On Hold receives error Credit Checking Package API Error (Doc ID 2504536.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Credit Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Public Credit Management APIs

When attempting to create a case folder

ERROR
-----------------------
Credit checking package API error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

When an order is processed and booked, and the order is placed on hold, receive error Credit checking package API error. This occurs intermittently.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create case folder some cases

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
  1. Fixed Files
 4. Solution Steps
References


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