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Error rvtoe_RmaPushApi() - EQuantity cannot be greater than original ordered quantity When Receiving RMA (Doc ID 2504635.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Inventory Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Receiving Functions
When attempting to receive a Return Material Authorization (RMA), the following error occurs:

ERROR
-----------------------
rvtptcontrol failed
RVTPT-020: Subroutine rvtoe_RmaPushApi() - EQuantity cannot be greater than original ordered quantity. returned error
Cause: Subroutine rvtoe_RmaPushApi() - EQuantity cannot be greater than or

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receiving > Customer tab > Provide RMA number > Perform RMA Receipt

Changes

 None

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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