Error rvtoe_RmaPushApi() - EQuantity cannot be greater than original ordered quantity When Receiving RMA
(Doc ID 2504635.1)
Last updated on MARCH 02, 2023
Applies to:
Oracle Inventory Management - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Receiving Functions
When attempting to receive a Return Material Authorization (RMA), the following error occurs:
ERROR
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rvtptcontrol failed
RVTPT-020: Subroutine rvtoe_RmaPushApi() - EQuantity cannot be greater than original ordered quantity. returned error
Cause: Subroutine rvtoe_RmaPushApi() - EQuantity cannot be greater than or
STEPS
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The issue can be reproduced at will with the following steps:
1. Receiving > Customer tab > Provide RMA number > Perform RMA Receipt
Changes
None
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |