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R12: OIE: Approver Amount on the Notification to the Approver is Not Correct (Doc ID 2504924.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Internet Expenses - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

 Setup AME for OIE Expense Report to send any expense report that contains a certain expense type to another additional approver after the direct supervisor has approved.

The workflow itself works well and the expense report does go to that another additional approver for approval. However the Approver Amount notification body shown to the additional approver is not correct.

For example, a report expense contains expense type = 'Car - Garage Rental', it should go to additional approver after the direct supervisor has approved.

When the direct supervisor approves and it does go to the additional approver. On the notification body, Reimbursable Amount shows all the amounts. However, the Approver Amount should show the amount for all the 'Car - Garage Rental' lines, and should show 0 on any other expense item the approver is not expected to approve.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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