Dispatch Center - Gantt Chart Not Refreshing After Applying CPU
(Doc ID 2505747.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Field Service - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Dispatch Center - Gantt Chart is no longer refreshing after applying CPU January 2018.
It worked in the past, but stopped working after applying a Security patch.
After opening the Dispatch Center form, the Gantt Chart is blank.
After selecting the date arrows on the Gantt page, the problem remains.
Steps:
- Applied CPU patch
- Bounce the middle-tier after applying the patch
What is Working:
It worked before refreshing the instance.
It may work correctly in other instances.
Changes
Applied CPU.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |