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Dispatch Center - Gantt Chart Not Refreshing After Applying CPU (Doc ID 2505747.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Dispatch Center - Gantt Chart is no longer refreshing after applying CPU January 2018.
It worked in the past, but stopped working after applying a Security patch.

After opening the Dispatch Center form, the Gantt Chart is blank.
After selecting the date arrows on the Gantt page, the problem remains.

Steps:

- Applied CPU patch
- Bounce the middle-tier after applying the patch

What is Working:

It worked before refreshing the instance.
It may work correctly in other instances.

Changes

Applied CPU.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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