My Oracle Support Banner

Field Serivce Technician Portal (FSTP): Truck Stock Management Performance - Internal Server Errors (Doc ID 2506397.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Users might experience intermittent issues with performance when trying to view their Trunk Stock.
Some users might get 'Internal Server Errors' but not consistently.

This occurs when performing a simple search without entering an Item Number so they can see all items in their Inventory.

Steps:

(R) Field Service Technician Portal
(N) Dashboard > Quick Link > Trunk Stock Management
 - Simple Search
 - Enter Sub Inventory
 - Search for items

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.