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Leave Workflow Notification Erroring Out after approval. (Doc ID 2506546.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Self-Service Human Resources - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Assignment,Term,Pay,ChgMgr,LOA

When an employee submits the leave request and manger is trying to approve the same, its getting errored out. Below is the error message.

ERROR
-----------------------
"The changes were not applied because ORA-20001: This person is not eligible for the element associated with this absence type. "

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Employee submits absence request for approval.

2. Error occurring during approval process when the Manager trying to approve

Through Workflow Administrator found the below error details.

Error Name WFNTF_ROLE
 
Error Message 3205: 'hr@mycompany.com' is not a valid role or user name.
 
Error Stack Wf_Notification.Send(hr@mycompany.com, HRSSA, HR_EMBED_DEPT_COMMAPPLERR_MSG, WF_ENGINE.CB) Wf_Engine_Util.Notification_Send(HRSSA, 194514, 371413, HRSSA:HR_EMBED_DEPT_COMMAPPLERR_MSG) Wf_Engine_Util.Notification(HRSSA, 194514, 371413, RUN)

Cause

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In this Document
Symptoms
Cause
Solution
References


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