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Unreserve PO Results in Error APP-PO-14142: PO_SLA_BC_PKG.populate_and_call_bc_report-070 and Problem encountered in sequencing GET_SEQUENCE_NUMBER (Doc ID 2506848.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Purchasing - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version,

When attempting to unreserve PO 1017336
the following error occurs.

ERROR
-----------------------
No results found. Perform Funds Check/Reserve to view the results.
APP-PO-14142: PO_SLA_BC_PKG.populate_and_call_bc_report-070: ORA-0000 normal, successful completion.

Additionally, the following error is captured in the FND debug logfile:




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query PO in PO entry form
2. Click Tools > Unreserve
3. Error occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot unreserve PO

Unable to reserve PO could have the following impacts:
- If unreserve to return funds to budget, the failure to unreserve will cause budget to have less funds, thus not able to use the funds for other purchases
- If unreserve to make change, the failure to unreserve will disable user to make the desired change. This results in downstream negative effect on the Procure to Pay business processing.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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