My Oracle Support Banner

Address relationship between 2 customers that allow the billing addresses is seen by the shipping customer in quick sales order form (Doc ID 2506890.1)

Last updated on JULY 20, 2020

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transaction Entry

Issue in Quick Sales Order Form
There is a relationship between the 2 customer that allows the billing addresses to be seen by the shipping customer and the shipping addresses to be seen by the billing customer.
When users try to create a SO in Quick Sales order form, users can see only the Ship to of the Customer #xxxxis showing in the LOV, whereas in the Standard SO form Ship to of the Customer #xxxxis also showing in the LOV.

Why is this?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.