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Unable To Open The Projects Fields In The HTML Contact Center (Doc ID 2507749.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Teleservice - Version 12.2.7 and later
Information in this document applies to any platform.

Goal

Currently it is not possible to see the Project related fields in Quick Service Request page that opens from HTML Contact Center Service Request tab.Is this intended ?
 

Solution

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In this Document
Goal
Solution


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