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Service Contract Credit Memo Is Created With Wrong Unit Of Measure (Doc ID 2507950.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Contracts Billing/Termination


ACTUAL BEHAVIOR
---------------
Wrong Unit Of Measure (UOM) on credit memo

EXPECTED BEHAVIOR
-----------------------
UOM should be based on dates on credit memo

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts Manager (R) -> Contract Administration -> Launchpad.
2. Query for the contract and proceed with Terminate.
3. Creates credit memo with wrong UOM as reported.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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