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EDI 850 Orders Stuck In Order Import Interface With Customer Relationship Not Defined And No Permission To Create Relationship (Doc ID 2508224.1)

Last updated on APRIL 19, 2024

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transaction Entry

When attempting to import orders with EDI 850, the following error occurs:


Error: Customer Relationship not defined. No permission to create relationship.
User Defined Exception in Package

The issue can be reproduced at will with the following steps:

1. Order Management Super User Responsibility
2. Navigation: Orders,Returns>Order Import
3. See errors in the Corrections Form


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