My Oracle Support Banner

Performance Issue When Running Refresh A Single Configuration (Doc ID 2508341.1)

Last updated on OCTOBER 07, 2019

Applies to:

Oracle Configurator - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, BOM Populate and Refresh

ACTUAL BEHAVIOR
---------------
Some large Bills of Material (BOMs) are taking hours or hanging when running the Refresh process. Sometimes the processes are just being terminating and restarted to see if they will complete.

EXPECTED BEHAVIOR
-----------------------
Expect that any refresh will take under one hour to complete.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Oracle Configurator Developer responsibility
2. Navigate to Schedule
3. Select Refresh a Single Configuration Model
4. Enter appropriate parameters
5. Submit



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.