My Oracle Support Banner

R12: OKEKAUWB Unable To See Addresses For Contract Customer In Parties And Contacts Tab (Doc ID 2509061.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle Project Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Multiple customer accounts exist under a primary customer. When adding a Contract Customer in Project Contracts, no address information is visible in the form making it impossible for the users to determine which customer account to select. The only value shown is the customer account number. There is no identifying information such as a site address.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.