My Oracle Support Banner

iProc From Work Order Pulls Item Into WO Unexpectedly If 'Return To EAM' Before Checkout (Doc ID 2509306.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Punchout to Supplier or hub

ACTUAL BEHAVIOR
---------------
iProcurement page inserts data into wip_eam_direct_items before item checkout.

iProc Punchout from Work Order pulls item into WO unexpectedly if 'Return to EAM' before Checkout.
This only happens for SOME users - not all users experience this issue.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Punchout to iProcurement
2. Create a Non-Catalog Request
3. Add an Item to the Cart
4. Click View Cart and Checkout
5. Do NOT Checkout, click ‘Return to EAM’
6. Item is added to the work order automatically and unexpectedly


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.