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Unable To Select Vendor From List Of Values During Claim Settlement (Doc ID 2509587.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Trade Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Unable to select vendor from list of values during claim settlement

A claim is created in Trade Management. The user is attempting to settle the claim via an AP Invoice. On the Settlement form, when the user attempts to search for a specific vendor, it is not shown in the list of values.

EXPECTED BEHAVIOR
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Able to select vendors which are on hold for payment under claim settlement tab

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to trade management user
2. Open claim , navigate to settlement tab , select payment method as AP default and try to select vendor who is on hold

Cause

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In this Document
Symptoms
Cause
Solution


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