R12: AP: Negative Invoiced Quantity in Isupplier Portal after cancelling an invoice
(Doc ID 2509735.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Payables - Version 12.0.0 and later Information in this document applies to any platform.
Symptoms
A negative invoiced quantity shows when user cancels a saved iSupplier invoice which is matched to a PO
STEPS TO REPRODUCE ----------------------- The issue can be reproduced at will with the following steps: 1. The supplier creates an invoice from iSupplier Portal and save the details before submit the invoice request 2. Supplier queries the invoice again and cancels it before submitting it to the invoice workbench 3. In this case the billed quantity on the PO is updated because the invoice was cancelled, even though the invoice was not yet submitted.
Changes
Cause
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!