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UPK: Upgrading KCenterr To ESP4 Fails With Error: DBNETLIB: ConnectionOpen (SECDoClientHandshake()). SSL Security Error (Doc ID 2509946.1)

Last updated on NOVEMBER 26, 2019

Applies to:

User Productivity Kit - Version 12.1.0.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.4 version, upgrading Knowledge Center which runs on a MSSQL database fails with:

ERROR
-----------------------
ADO SQL object could not connect to the specified source
Error: DBNETLIB: ConnectionOpen (SECDoClientHandshake()). SSL Security Error



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch the 12.1.0.4 setup exe
2. Follow the installation wizard selecting Knowledge Center
3. Select NO, scripts have not been
4. Enter connection string information
5. Proceed with installation
6. Upgrade fails with error message



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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