My Oracle Support Banner

R12 AP: Invoices Are Showing Workflow Approved Status In Invoice Workbench, But Workflow Notifications Are Active In Worklist (Doc ID 2511032.1)

Last updated on JANUARY 03, 2022

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

Invoices show status = "Workflow Approved" in invoice workbench, but the notifications are still active in the approver's worklist.

When an invoice is in "Workflow Approved" status, the workflow should have been completed and closed with no active workflow notifications in the approver's worklist.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.