GST: Taxes are not Defaulting in Return Order Without Reference to Sales order or AR Transactions (Doc ID 2511510.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Rule not triggered for RMA without reference

EXPECTED BEHAVIOR
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Expects rule must be triggered and tax category must default.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a RMA without Reference.
2. Navigate to Tools > India Tax Details. Observe no Tax Category got defaulted.
3. Modify warehouse at header and line. save changes.
4. Navigate back to Tools > India Tax Details Tax category will be defaulted.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create RMA order.

Cause

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