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GST: Taxes are not Defaulting in Return Order Without Reference to Sales order or AR Transactions (Doc ID 2511510.1)

Last updated on JUNE 07, 2019

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, GST Order Management

ACTUAL BEHAVIOR
---------------
Rule not triggered for RMA without reference

EXPECTED BEHAVIOR
-----------------------
Expects rule must be triggered and tax category must default.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a RMA without Reference.
2. Navigate to Tools > India Tax Details. Observe no Tax Category got defaulted.
3. Modify warehouse at header and line. save changes.
4. Navigate back to Tools > India Tax Details Tax category will be defaulted.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create RMA order.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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