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R12: Credit Memo For Cancelled Invoice Goes to 'On Account' When Created From More Than One Event (Doc ID 2511811.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle Project Billing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3  version or later, Receipts Related

ACTUAL BEHAVIOR
---------------
When a credit memo is generated from two events the credit memo is going as 'On Account'

When cancelling an invoice the credit memo should be posted to AR with balance 0  and with reference attribute values related to the Invoice.

EXPECTED BEHAVIOR
-----------------------
Get correct balance for project invoice and its credit memo

STEPS
-----------------------

Created two manual  billing events, event1 for bill amount 1000 and event 2 for bill amount 500.

Ran Generate Draft Invoice, Generated new  Invoice 1. Amount 1500.
Approved. Released. Ran Streamline to interface to AR. 


Cancel invoice. Credit memo 2. For amount <1500>

Ran PRC: Interface Invoices to Receivables, for just this one Project.
The Credit Memo is posted as on-account.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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