R12: Credit Memo For Cancelled Invoice Goes to 'On Account' When Created From More Than One Event
(Doc ID 2511811.1)
Last updated on OCTOBER 13, 2022
Applies to:
Oracle Project Billing - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version or later, Receipts Related
ACTUAL BEHAVIOR
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When a credit memo is generated from two events the credit memo is going as 'On Account'
When cancelling an invoice the credit memo should be posted to AR with balance 0 and with reference attribute values related to the Invoice.
EXPECTED BEHAVIOR
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Get correct balance for project invoice and its credit memo
STEPS
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Created two manual billing events, event1 for bill amount 1000 and event 2 for bill amount 500.
Ran Generate Draft Invoice, Generated new Invoice 1. Amount 1500.
Approved. Released. Ran Streamline to interface to AR.
Cancel invoice. Credit memo 2. For amount <1500>
Ran PRC: Interface Invoices to Receivables, for just this one Project.
The Credit Memo is posted as on-account.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |