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Discrepancy Of Freight Charge Tax Amount Between Sales Order And Invoice (Doc ID 2511891.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Find that freight charge tax amount for shipped sales order is a different amount from the tax on the invoice.



EXPECTED BEHAVIOR
-----------------------
Expect that the freight charge tax on the sales order would match the freight charge tax amount on the invoice.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Log into Order Management Responsibility.
2. Enter a Sales Order , save ,book, pick and ship
3. At the time of shipping apply freight on the delivery.
4. Check tax details on the order.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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