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Discrepancy Of Tax For Freight Charge On Invoice And Sales Order (Doc ID 2511891.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, E-Bus Tax Integration for OM

ACTUAL BEHAVIOR
---------------
Find that tax of freight charge for shipped sales order is different from tax on receivable invoice which caused discrepancy which is not expected.

EXPECTED BEHAVIOR
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The tax of freight charge on sales order is need to be sync with receivable invoice

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Order Management Responsibility.
2. Enter a Sales Order , save ,book, pick and ship
3. At the time of shipping apply freight on the delivery.
4.Check tax details on the order.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The tax of freight charge on sales order is needed to be sync with receivable invoice.
The tax amount from Sales Order should be same as on tax side.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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