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Slow Performance Of Opening Tasks In Multiplatform Mobile Field Service Application (Doc ID 2512176.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Multiplatform iOS General

ACTUAL BEHAVIOR
---------------
Slow performance of opening tasks around 10 sec, while all other click/Tab waiting time is 2 seconds or 1 second.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to open tasks in 1 or 2 seconds.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login the Mobile Field Service through iPad/iPhone.
2. Go to Filter Open Tasks (About > 100 open tasks) ==> waiting time > 10 seconds to complete this action.
3. Go to Filter Group Tasks ==> waiting time > 10 seconds to complete this action.
4. Click 1 Tasks ==> Waiting time > 10 seconds to complete this action.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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