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Workflow Error After Applying 2018 Year End Phase 3 Patch 29050002 (Doc ID 2512307.1)

Last updated on MARCH 14, 2022

Applies to:

Oracle HRMS (US) - Version 12.1 HRMS RUP11 and later
Oracle Self-Service Human Resources - Version 12.1 HRMS RUP11 and later
Information in this document applies to any platform.

Symptoms

On Production : 12.1 HRMS RUP11 version, EIT and SIT

When attempting to enter SIT through a custom workflow after the application of <Patch 29050002> US & CANADA END OF YEAR 2018 STATUTORY UPDATE III FOR R12.2.X
the following error occurs.

ERROR
-----------------------

Error Page:
You have encountered an enexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

Click here

Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.NoDefException: JBO-25002: Definition
oracle.apps.pay.selfservice.w4.server.ExemptionReasonMTVO of type View Definition not found
at
oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:126

...
## Detail 0 ##
oracle.apps.fnd.framework.OAException: oracle.jbo.NoDefException: JBO-25002: Definition
oracle.apps.pay.selfservice.w4.server.ExemptionReasonMTVO of type View Definition not found
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at
oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:118




Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Switch responsibility to <Responsibility for Employees>

2. Navigate to Pay & Benefits submenu > Safety Subsidy >

3. Safety Subsidy Special Information > Add > Enter the required information and click Apply > Click > Error Screen Appears:

Workaround
Employees can fill a word document form and submit it by email to Payroll, who can handle it manually


Cause

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In this Document
Symptoms
Cause
Solution
References


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