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When The Transmission ID Is In Processed Status Transactions Is In DISABLE_SEND Status (Doc ID 2512850.1)

Last updated on FEBRUARY 03, 2020

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

When interface the Invoice to an External System and the action mode of external system is 'Build XML, Disable Send'.
OTM creates the Invoice XML outbound transmission/transaction and keep them in Disable Send status.
When enable the external system and re process the transmission, OTM process the transmission /transaction sends it out and changes the transmission status as Processed.
However, the related transaction status remains 'Disable_Send'.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

01. Create an External System with the Active Mode as 'Build XML, Disable Send'
02. For an Invoice ID perform Action >> Send Payment Interface
          A Transmission ID will be created in -- Status : DISABLED_SEND
03. For the same External System Change the Active Mode as 'Enabled'
04. Select the Transmission ID and perform Action >> Reprocess

The Transmission ID -- Status changed to ERROR but the Transactions Status still remains DISABLED_SEND

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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