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28543749 If You Attempt To Enter A LOA From The Front Instead Of Edit Lines, You Will Get An Error (Doc ID 2512984.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On CLM iProcurement 12.2.7 when attempting to do requisition checkout and enter/change the charge account by clicking on the hyperlink, the following error occurs:

ERROR
-----------------------
Executing - "EGO_EXT_FWK_PUB"."Execution_Function" "ORA-06502: PL/SQL: numeric or value error"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to CLM iProcurement > > Shop > Non catalog request
2. Enter required fields > add to cart
3. View cart and checkout > Checkout
4. Scroll down and click the link for the charge account
5. Click on apply without making any changes
6. Click next
7. Error appears.

Due to this issue, users cannot enter or add a charge account from the charge account hyperlink. Issue does not occur when using the 'Edit Lines' button.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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