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Full Termination Quote is Generating Credit Memo For Already Terminated Assets (Doc ID 2512992.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Lease and Finance Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Billing Modules

ACTUAL BEHAVIOR
---------------
In Lease Management, on Full Termination there are multiple Credit Memos created for the assets that where already terminated by a previous quote.


EXPECTED BEHAVIOR
-----------------------
The expectation is that the Credit Memo will be created only for the assets that were present on the full termination quote. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Lease super User > Create Partial Termination quote for first assets of the contract
2. Lease super User > Create Full Termination quote (for the remaining assets of the Contract)
3. Receivables > Create Credit Memo >credit memo is generated also the assets terminated at step 1

Cause

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In this Document
Symptoms
Cause
Solution
References


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