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Performance Issues With Shipping Operations Page On Clicking The Details TAB (Doc ID 2513268.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Shipping Execution - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The pages from shipping operations responsibility are opening very slowly in Release 12.2.7. This especially occurs when attempting to open delivery details for a delivery. The opening process will run for 30min and finally ends with below error without returning any result.

Error: No Backend server available for connection: timeout after 10 seconds or odempotent set to OFF or method not odempotent

EXPECTED BEHAVIOR
-----------------------
The expectation is to be able to open query records from the Shipping Operations responsibility.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into the Shipping Operations responsibility.
2. Click on the delivery link top open the window.
3. Slow performance appears when opening the form.
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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