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CSF:Update Debrief Lines (Debrief Posting Program) Program Is Running Continuously (Doc ID 2513442.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Debrief / Field Service Report

ACTUAL BEHAVIOR
---------------
CSF:Update Debrief Lines program is running continuous for few tasks

EXPECTED BEHAVIOR
-----------------------
CSF:Update Debrief Lines program should be completed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Go to dispatch center,
2. Query the task number
3. Right click and navigate to debrief page
4. Provide the usage item and return item in the material area
5. complete the task which triggers the debrief posting program

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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