Refund Attributes - When Customer Name Is Cleared, Customer Number Is Not Cleared
(Doc ID 2513627.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Receivables - Version 12.2.5 and later
Information in this document applies to any platform.
When doing a refund in the receipts workbench, in the refund attributes window, when Customer Name is cleared, Customer Number is not cleared
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Receipts > receipts
- Create or query a receipt
- Click on Apply button
- Apply to = Refund
- Click on "Refund Attributes"
- Clear Customer Name
- Customer Number is not cleared
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