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Service Orders Are Not Found On The Search And Update Service Order Page (Doc ID 2513745.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Depot Repair - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On Depot Repair - Search and Update Service Order page:

ACTUAL BEHAVIOR
---------------
On the Search and Update Service Order page, some service orders cannot be found using the search.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to query any service order.

STEPS
-----------------------
1. Navigate to the search and update service order page.
2. Search for a service order using any of the search criteria
3. No results are found.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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