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Error APP-FND-00756: Cannot find combination CCID=-1 CODE=GL# SET=101 while removing Revenue Contingency (Doc ID 2514440.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Goto RAM Wizard (Revenue Accounting form)
Query an Invoice
Try to remove contingency and system shows error
APP-FND-00756: Cannot find combination CCID=-1 CODE=GL# SET=101

STEPS

  1. Customer has created an Order with Contingency
  2. OVERRIDING Autoaccounting by passing ra_interface_distributions_all 
  3. ra_interface_salescredits information is passed 
  4. CONTINGENCY (revenue deferral) in the ar_interface_conts_all table is passed
  5. Imported the Invoice from OM
  6. While removing contingency from RAM Wizard, got the following error for the Revenue Account
    1. APP-FND-00756: Cannot find combination CCID=-1 CODE=GL# SET=101

SETUP

  1. System options setup is set to Require Salesperson.
  2. In Auto Accounting Revenue Account is not set for the customer 

Debug Log

=======

agreecat_ccid_rev=-1
 interim_tax_ccid=
arp_auto_accounting.dump_ccid_record()- 13-JUL-18 10:38:20
 inv_item_type=SERV
arp_auto_accounting.assemble_code_combination()+ 13-JUL-18 10:38:20
arp_auto_accounting.get_segment_from_glcc()+ 13-JUL-18 10:38:20
arp_auto_accounting.get_segment_from_glcc()+ 13-JUL-18 10:38:20
arp_auto_accounting.get_segment_from_glcc()+ 13-JUL-18 10:38:20
arp_auto_accounting.get_segment_from_glcc()+ 13-JUL-18 10:38:20
arp_auto_accounting.search_glcc_for_ccid()+ 13-JUL-18 10:38:20
arp_auto_accounting.get_ccid_from_cache()+ 13-JUL-18 10:38:20
Getting concatenated segs: 410..00.000.12200.282.000000 using the flexfield api
arp_auto_accounting.get_combination_id1()+ 13-JUL-18 10:38:20
arp_auto_accounting.get_combination_id1()- 13-JUL-18 10:38:20
arp_auto_accounting.get_combination_id()+ 13-JUL-18 10:38:20
arp_auto_accounting.get_ccid_from_cache()- 13-JUL-18 10:38:20
arp_auto_accounting.search_glcc_for_ccid()- 13-JUL-18 10:38:20
arp_auto_accounting.assemble_code_combination()- 13-JUL-18 10:38:20
 ccid= -1
 concat_segs= 410..00.000.12200.282.000000  <----- Note that 2nd segment the system is not able to derive

Changes

 Issue occurred after customer applied  <Patch 25585174:R12.AR.B> and <Patch 23274603:R12.AR.B>

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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