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Supplier Registration Approved Notification Not Sent To Supplier (Doc ID 2514901.1)

Last updated on APRIL 09, 2020

Applies to:

Oracle Supplier Lifecycle Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Supplier Registration - notification not sent when supplier registration is approved
Instance upgrated from 12.1.3 to 12.2.7 and the notification that were being sent once a registration requests is 'approved' is not working anymore.
When rejected, the notification is sent successfully to supplier

STEPS
----------------
 1. Supplier registration request was approved by approver
 2. Confirmation shown:
  "Supplier xxxxxx has been approved.
    A notification providing registration details has been sent to all approved supplier users. "
 3. Email is not sent

EXPECTED RESULTS
-----------------------------------
  Email is sent to supplier

Cause

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In this Document
Symptoms
Cause
Solution
References


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