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Could Not Establish Connection. Javax.mail.AuthenticationFailedException: No Authentication Mechanis (Doc ID 2514980.1)

Last updated on OCTOBER 24, 2019

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.2 and later
Information in this document applies to any platform.


when trying to test connection for BI Publisher Enterprise Delivery--> Email we receive the below error:

Could not establish connection. javax.mail.AuthenticationFailedException: No authentication mechanisms supported by both server and client

The issue can be reproduced at will with the following steps:

1. login to BIP
2. Navigate to administration --> Email
3. Setup the required credentials with user id and password




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