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Why Are There Two Sales Orders With The Same Order Number In The Same Operating Unit? (Doc ID 2515016.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.2.9 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Goal

Find that there are two Sales orders with the same order number in the same Operating Unit.

For example, Sales Order# 123 appears to have been created twice and one sales order is not opening in the Order Organizer where as it can be found in the backend.

1. Can order numbers be changed to a different order number?
2. Why is one sales order not available to query and open from the Order Organizer ?

Solution

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In this Document
Goal
Solution
References


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