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Receipt Issue: APP-AR-294348 When Updating Prepayment Amount To Zero (Doc ID 2515120.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

User is unable to update the amount to $0 on a prepayment application.

The receipt has a prepayment amount created from Sales Order, and user wants to Refund this amount to the customer. When user changes the prepayment amount to zero ( $0 ), the form shows the error.

ERROR
-----------------------
APP-AR-294348: Please enter a positive applied amount for
this prepayment application.

Cause

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In this Document
Symptoms
Cause
Solution


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