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Unable To Change The Shiping Location Id On Sales Order (Doc ID 2515121.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to change the Shipping location id on sales order, the following error occurs:

"Your change invalidates the customer Item Number on the Line".


OM debug log generated while receiving the above error also shows the following error:

l_error_message: Inactive Customer Item Cross Reference found in MTL_CUSTOMER_ITEM_XREFS table.
p_x_line_rec.ordered_item_id: XXXXX

Changes

 No changes.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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