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Duplicate Records Shown In Email Quote Received From Service Contract (Doc ID 2515512.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Service Authoring

Duplicate records shown in Email Quote attachment for Subline received from Service Contract, using following steps:
Navigate to Service Contracts Manager (R) -> Contract Administration -> Launchpad, proceed to Tools (M) -> Email Quote.

What is the cause of the issue?


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