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Quote Header Pricing Attributes Are Incorrectly Moved To Line Level When They Are Updated (Doc ID 2516875.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle Quoting - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Updating an already created and saved header level pricing attribute results in moving the pricing attribute tot the first line of the quote.

EXPECTED BEHAVIOR
-----------------------
Expect the header attributes to remain at header level only.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create and save a quote with at least 1 line
2. On the quote header hit „Actions"
3. Select „Promotions/Pricing Attribute"
4. Choose a value in the „Pricing Contaxt" field on the „Pricing attribute" tab
5. Add a value to the attribute
6. Hit „OK"
7. Hit „Apply"
8. Save (and price quote)
9. Reopen the Pricing attribute as in steps 1&2 above, and hit the felxfiled shown by the top arrow to open the pricing context window.
10. Change the original value added in setp 5 to a different one. (or any other value)
11. Notice the first quote line gets the pricing attribute from the header level and the header level attribute is deleted

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are getting incorrect pricing attributes and therefore incorrect pricing.

Cause

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In this Document
Symptoms
Cause
Solution
References


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