Debrief Error - An Instance Could Not Be Found For The Item And Location Information Provided.
(Doc ID 2517560.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Field Service - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 Field Service Debrief
When attempting to complete a debrief for a material item the following error occurs.
This problem may happen only for some items.
ERROR
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An instance could not be found for the item and location information provided
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a task
2. Create a material debrief line for the item/subinv
3. Complete debrief.
4. Error occurs
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |