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Debrief Error - An Instance Could Not Be Found For The Item And Location Information Provided. (Doc ID 2517560.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 Field Service Debrief

When attempting to complete a debrief for a material item the following error occurs.
This problem may happen only for some items.

ERROR
-----------------------
An instance could not be found for the item and location information provided


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a task
2. Create a material debrief line for the item/subinv
3. Complete debrief.
4. Error occurs


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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