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How To Change Error Message Text In ISupport? (Doc ID 2517880.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle iSupport - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, Service Request

Requirement is to modify the generic message shown in iSupport:
An unexpected error occurred while processing your request. Please contact your system administrator.
to below:
Please contact the XXXX Contact Center at

How to achieve this?


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